Responsible for personal data: Guiajando Unipessoal Lda, NIF number 242214606, with address at Av Fernao de Magalhaes 1257 5E, Porto, Portugal, 4350-169 PT, hereinafter "Guiajando", and whose contact email is support @ guiajando.com.
Name, surname, address, telephone, email, tax identification number: this information will be requested at the time of purchase, in order to process the order and to share the data with the provider (s) of the contracted services. Not providing the minimum necessary personal data will make it impossible for Guiajando and the service providers to provide the contracted services.
Name, surnames and email in the contact forms: to make any direct contact with Guiajando, either to raise questions, comments, suggestions, request a service or product or any other information. Failure to provide the minimum necessary personal data will make it impossible for Guiajando to respond to the request.
Name and email: after conducting a contracted activity, to be able to make comments or reviews about the / the products purchased.
Name and email for newsletter: with the express and voluntary consent of the owner of the data, the minimum information necessary to send an automated commercial bulletin will be requested on the website, where information about advertising, promotions and other information about the services will be informed. and / or products offered by Guiajando.
Email: the email and the order number will be requested to access the status of the order, according to the information provided when making a reservation for one or more tours.
If the user is less than 16 years old, already fulfilled, they must have the authorization of their parents or legal guardians to deliver their personal data. Guiajando has no way to effectively check the age of users, so it is exempt from any liability, if the user does not comply with what is indicated here.
Guiajando at all times ensure that the use that is given to the website, content, and treatment of personal data of the user, are made in the most correct manner. For this, the user can always exercise their rights of access, rectification, cancellation, portability, forgetfulness or opposition, all in faithful compliance with the guidelines of Portuguese and European laws, writing to the email firstname.lastname@example.org
The links to third parties that can be found on the website have privacy policies outside Guiajando. Access to these sites should be the responsibility of the user, being responsible for knowing them and their decision to accept them or not.
The website has 4 types of forms:
To process the order: users, buyers or participants will be asked for their information so that Guiajando can process the orders according to the purchases they have made and share it with the interested third parties that will offer the service. Legitimate treatment of personal data by the contractual relationship that exists with the buyer or participant and the service provider. The data will be stored in the website server and shared with the contractor that will accomplish the service.
Contact: the user, buyer or participant can find forms that facilitate communication with Guiajando, to raise questions, comments, request a quote, reserve any of the services offered on the website or demand any rights you have. Failure to provide the minimum necessary personal data will make it impossible for Guiajando to respond to the request. This treatment will be considered legitimate because it is part of a pre-contractual diligence. The website server and Guiajando's email will be responsible for the treatment.
Advertising: when making a purchase, users, buyers or participants will be asked for their express and voluntary consent to deliver to Guiajando, the minimum data necessary to send advertising and commercial information related to the services and / or products offered by Guiajando, for that is added to an automated email marketing file managed by the person in charge of the treatment indicated below. The processing of personal data found in this section has been made with the consent of the owner of the data.
For reviews or comments on the provision of services: in order to avoid spam, inappropriate messages, and make a proper follow-up, the user will be asked for his name, and email to identify him in the comments he wants to make about the contracted services, after having them accomplished. This data will be visible to other users of the website. If you do not want the data to be visible to other people, you should contact Guiajando at email@example.com. The server of the website will be responsible for the treatment and will be carried out with the consent of the owner of the data.
MANAGERS OF THE TREATMENT
Guiajando needs the support of third parties to be able to offer its services and products adequately, with which it has celebrated the appropriate confidentiality agreements and has verified that they comply with the Spanish regulations on the protection of personal data.
The data provided to these third parties may not be used for other purposes not authorized by the owner of the data.
In compliance with the principles of information and transparency, it is made known that these third parties are:
Company used to manage payments by debit and credit card on the website. Located on Stripe, 185 Berry Street, Suite 550, San Francisco, CA 94107. For more information you can visit https://stripe.com/es/privacy#translation
POLICIES RELATED TO THE NEWSLETTER
These policies shall be understood at all times as a complementary part of the terms and conditions set out on the website, both of which are of equal application at the time of a dispute. The privacy and intellectual property policy applied will be the same as stated in the terms and conditions of the website.
It will be understood as "newsletter" to the digital newsletter that Guiajando makes periodically and that it sends to its subscribers through an external email service provider, to which the user has subscribed voluntarily.
Guiajando is not obliged to send the newsletter in defined periods of time, so it is totally free to do so when it deems appropriate. The user may at any time exercise their rights of access, rectification, cancellation or opposition by following the instructions found in the footer of the newsletter.
The user should not share their content with third parties, as this would violate Guiajando's copyright. The only possible distribution channel is the one managed and / or authorized by Guiajando.
Guiajando will not be responsible for the content of third parties exposed in the newsletter, any controversy that may arise should be treated directly with the person or company of which mention is made.
All the material that is exposed in the newsletter is protected by copyright in favor of Guiajando, and in the case of belonging to third parties, it will be understood that Guiajando has the proper authorization to use it as agreed with the author.
DURATION OF THE TREATMENT
In the case of the personal data provided for billing and purchase of products or services, they will be kept for the legally applicable time, 5 years.
In the case of personal data provided for electronic commercial bulletins and comments on the blog, it will be for the time that the data owner wishes to remain on the subscription list, so you can unsubscribe at the time you wish, automatically and as indicated in each newsletter, or by writing to firstname.lastname@example.org.